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Do you want to ensure your pet gets the best possible care? Do you tend to wait to bring your pet to the vet due to cost? Our prevention plans are designed to be easier on your budget, and most importantly to make sure your pet stays up to date on all necessary preventative care (vaccinations, parasite screening, heartworm and tick-borne illness screening, and internal organ function screens).
It's our way of saying thank you for taking the best care of your pet! We have plans geared for every step of life - from when your new furry friend arrives at home and is just starting out, to routine adult care & dental cleanings, to your older pet needing a little extra tender-loving-care throughout the year.
Any time you have concerns regarding your pet’s health you can rest easy knowing you can have your pet examined as needed. All of their preventative care needs are included, with a few added perks!
Plans start as low as $32.95/month for cats and $38.95/month for dogs.
*All plans require a $49.95 one time membership fee - the Rookie, Gold, and Plantinum plans (monthly) require a one time membership fee of $99.95.
Take a look at our summary below to see which plan would work best for your pet!
Frequently Asked Questions
How long does the plan last?
Each plan lasts 1 calendar year. If you sign up on February 2nd, your plan will expire/renew February 1st the following year.
How many vaccines are included?
Each plan includes the recommended core vaccines ONCE PER YEAR, and if necessary, their 3-4 week boosters.
What is the difference between an annual and monthly plan?
- Annual Plan
- Paid for up front in 1 payment
- Cheaper membership fee on certain plans.
- Does not auto-renew
- Monthly Plan
- Paid for over 12 months in set monthly installments
- Auto-renews each year at the same level (Rookie transfers to Silver)
How soon do I have to renew the plan to avoid another membership fee?
You must renew your pet's plan within 30 days of expiration to avoid another membership fee. All monthly plans will auto-renew without a membership fee.
What if I want to pay my monthly plan off early?
You are more than welcome to make any early payments on a monthly plan. We just require the minimum monthly payment needed to keep the plan in good standing and active on your account.
What if I miss a monthly payment?
We will contact you if your card does not go through at the time your payment is due, we will put your account and plan services on hold. We give you a 10 day grace period to take care of payment, after that you will be charged a $25 late fee. A late fee will be applied to EACH monthly payment that is late.
If my plan is on hold, can my pet still be seen?
Yes we will still see your pet, but you must pay full price and no plan services are able to be used until payments are current.
What if decide to cancel my pet's plan before it is expired?
You are welcome to cancel your pet's plan at any time. If the full price of the services used is greater than the payments received, you will be charged for the difference. If the full price is less than the payments received, a refund will be issued. Membership fees are non-refundable if you cancel the plan after 3 days of signing up.
What if I decide to sign my pet up for the plan after my preventative care visit?
You have 7 days to decide whether or not you'd like to sign your pet up for a plan. If signed up within 7 days of your original visit, the payments previously received for included plan services can be applied towards your plan fees. Your plan would then expire in 1 year from your original visit date.
Have other questions? Feel free to ask any staff member! You can email us at heartofankeny@gmail.com or call us at (515)-635-0095.
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